Last updated: 21 August 2026
Effective date: 21 August 2026

1. Introduction

This Privacy Policy explains how Data Clarity Limited ("we," "us," "our") collects, processes, and protects information in connection with Loupe for Tableau (the "Extension"), a Tableau dashboard extension that helps explain KPI changes and analyze data using AI.
This policy is designed to be specific and verifiable. Where the Extension processes data on behalf of users, we describe exactly what data is processed, why, where it is sent, and how long it is retained.
By installing and using the Extension, you agree to the practices described below.

2. Who we are

Data Clarity Limited is the developer of Loupe for Tableau.

• Registered address: Unit B, 11/F Yam Tze Comm bldg 23 Thomson Rd. Wan Chai, Hong Kong
• Contact for privacy matters: info@vizuators.com

3. Data we process

The Extension processes the following categories of data:
3.1 Authentication credentials

• Tableau Personal Access Token (PAT). Provided by the user during setup. Used to query Tableau Server or Tableau Cloud on the user's behalf.
• LLM API credentials (API keys from Claude, Deepseek, OpenAI, xAI (Grok), or other providers). Provided by the user during setup. Used to authenticate requests to the user's chosen LLM provider.

3.2 Query data

• User questions. Natural-language prompts entered by the user in the Extension interface.
• Dashboard context. Metadata about the dashboard the Extension is embedded in, including data source identifiers, field names, formulas, and active filters.
• Tableau query results. Aggregated data, samples, or row-level results returned by Tableau in response to queries generated by the Extension. The exact content depends on the user's question.

3.3 Operational data

• Session identifiers. Used to maintain conversation context within an active browser session.
• Error logs. Technical logs generated when the Extension encounters errors. These may include timestamps, error codes, and anonymized request metadata. They do not include API credentials or full query results.

4. How data flows

We believe security review starts with a clear data flow. The Extension operates as follows:

1. The user installs the Extension on a Tableau dashboard and provides their Tableau PAT and LLM API credentials. These credentials are stored in the browser's local storage on the user's device.
2. When the user submits a question, the Extension sends the question and dashboard context to Tableau using the user's PAT. The query is constructed based on the user's question and the dashboard's schema.
3. Tableau returns query results to the Extension. Row-Level Security and other access controls configured on the data source apply to this query.
4. The Extension forwards the question, the query results, and relevant context to the LLM provider (Claude, Deepseek, OpenAI, xAI (Grok), or another) using the user's LLM API key.
5. The LLM provider returns a response, which the Extension displays in the dashboard.

Important: Credentials and query data are processed in-memory only and are not written to persistent storage. After the response is returned, this data is discarded.

5. Where data is sent

Data may be sent to the following third parties:

• Tableau Server / Tableau Cloud operated by the user's organization. The Extension queries this on the user's behalf using the user's PAT. Data exchanged here is governed by the user's existing relationship with Salesforce/Tableau and the user's organization.
• Anthropic (api.anthropic.com), if the user has selected Claude as their LLM provider. The user's question, query results, and context are sent to Anthropic for processing. Use of Anthropic's services is governed by Anthropic's privacy policy and the user's account agreement with Anthropic.
• Deepseek, if the user has selected Deepseek as their LLM provider. The same applies: the user's question, query results, and context are sent to Deepseek under the user's account.
• OpenAI or xAI (Grok) or other providers chosen by the user. Data is transferred in accordance with the terms agreed by the user with the respective provider.

We do not sell, rent, or share data with any party other than those listed above and only for the purposes described.

6. Data retention


We do not retain user conversations, query results, or credentials on persistent storage at any point.

7. Legal basis for processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, the legal bases for our processing are:

• Contract performance — processing is necessary to deliver the service the user has requested by installing the Extension.
• Legitimate interest — for error logs and operational diagnostics, limited to what is necessary to maintain service quality.

Your rights (EEA users): You have the right to access, correct, delete, or restrict processing of your data, and the right to data portability. To exercise these rights, contact us at info@vizuators.com.

8. Security measures

We implement the following technical and organizational measures:

• All data in transit is encrypted using TLS 1.2 or higher.
• Credentials and query data are not written to persistent storage — they are processed in-memory only.
• Access to operational systems is restricted to authorized personnel and logged.
• Error logs are sanitized to exclude credentials and full query content.

We continue to evaluate our security posture and welcome reports of security concerns at info@vizuators.com.

9. Children's data

The Extension is a business tool and is not directed at individuals under 16. We do not knowingly collect data from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be announced through the Extension's release notes and on our website. The "Last updated" date at the top of this policy reflects the most recent revision.

11. Contact

If you have questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact us:

Data Clarity Limited
Email: info@vizuators.com.
Address: Unit B, 11/F Yam Tze Comm bldg 23 Thomson Rd. Wan Chai, Hong Kong

For data protection inquiries — please reference "Loupe for Tableau Privacy Policy" in your message.