Tableau AI Assistant
Support
Get help with installation, configuration, or technical issues
Fill out the form below. Our team typically responds within 24 business hours (priority support for Pro tier customers).
Support Request Form
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Frequently asked Questions
General
Tableau Server 2025.1+ or Tableau Cloud.
No. Any user with edit permissions on a dashboard can add the extension.
Cost & Licensing
Yes, there is a Free tier. Pro tier with additional features is coming soon — join the waitlist on our Pricing page.
Yes — those are your accounts. We don't mark up or resell LLM access.
Pro is currently in waitlist. Early-bird pricing will be available for the first 100 teams. Join the waitlist.
Security & Privacy
No. We never use any user data to train any models, full stop.
Natively. The extension uses your Tableau PAT, so RLS defined in Tableau applies directly. Users never see data they're not authorized to access.
Locally in your browser's local storage. They are never stored on our servers.
Usage & Troubleshooting
Each user provides their own PAT. RLS applies per user — automatically. No shared credentials.
Free tier: Claude or Deepseek v4. Pro tier (coming soon): adds GPT-4o, Gemini, and Llama 3.
Enable Events mode (toggle in the extension). You'll see the exact query sent to Tableau, the data returned, and the prompt to the LLM. This helps debug and verify every step.
No. Tableau Server 2025.1+ or Tableau Cloud is required.
Pro (Coming Soon)
Yes — early access will be available for waitlist members.
Persistent chat history, shared prompts within your team, team workspace and admin controls, priority support with SLA, additional LLM providers (GPT-4o, Gemini, Llama 3), and early access to new features.
Tableau Exchange
Yes. The extension is also listed on the official Tableau Exchange gallery, where it has passed initial security and functionality review. You can install it from there or download directly from our website.
Direct Contact
If the form doesn't work for you, email us directly:
Technical support & licensing: info@vizuators.com
Security disclosures: info@vizuators.com (please use “Security Disclosure” in subject line)
Include your license tier (Free / Pro) and Tableau version for faster resolution.
Technical support & licensing: info@vizuators.com
Security disclosures: info@vizuators.com (please use “Security Disclosure” in subject line)
Include your license tier (Free / Pro) and Tableau version for faster resolution.
Related Resources
- Getting Started Tutorial
- Privacy Policy
- Terms of Service
- Tableau Exchange listing